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I believe positive stories of change can transform our world to be a better place. That’s why I teach nonprofits how to use social media ads to attract potential supporters to their cause and create sustainable giving models by building monthly giving programs for everyone to become a philanthropist.
This episode is presented by the Monthly Giving Builder, Dana’s step-by-step tool that helps nonprofits build and manage their monthly giving program from start to finish. Sign up here.
Quick answer: Magical Creatures Sanctuary, a farmed animal rescue on Hawaii Island, built its monthly giving program with no paid staff and no marketing budget. Its Adopt a Magical Creature sponsorship program now drives an 83% donor retention rate and accounts for 48% of individual donor income, powered almost entirely by authentic Instagram and TikTok storytelling.
I get to talk to a lot of nonprofits doing incredible things with recurring revenue, but this conversation stuck with me. Jill Vanderhoef runs Magical Creatures Sanctuary, a farmed animal rescue on Hawaii Island that cares for more than 100 rescued animals, entirely with volunteers. No paid staff. No development budget. And this year, Magical Creatures Sanctuary is our small organization winner for the Monthlies, the awards program I run to recognize nonprofits building genuinely strong recurring giving cultures.
Here’s why I wanted you to hear this one: an 83% donor retention rate. 48% of individual donor income coming from recurring gifts. Around 50 monthly sponsors covering roughly 20% of the sanctuary’s residents. Jill built this with the same small crew that feeds the animals every morning. If you’ve ever told yourself you need a fundraising team or a development budget before you can build a real monthly giving program, I want you to sit with that for a second.
Jill will tell you herself, this sanctuary was never the plan. It traces back to 2018, when a volcanic eruption on Hawaii Island sent lava through nearby communities. Some animal owners had no way to evacuate their animals and had to leave them behind. Jill’s team took in 30 to 40 animals in that window, and what started as an emergency response became the organization it is today.
“The founder did not intend on starting an animal sanctuary in the middle of the Pacific Ocean with over 100 animals,” Jill told me. Back then, there was no fundraising plan and no monthly giving strategy on anyone’s mind. The team was focused on feeding animals and covering vet bills. Volunteers stepped in to meet the need, and the systems for donations and outreach grew right alongside the animal care, one need at a time.
Out of that scramble came Adopt a Magical Creature, the sanctuary’s animal sponsorship program. Every single one of the sanctuary’s 100-plus residents, goats, sheep, and other farmed animals, is available for individual monthly sponsorship. You can go to the website, browse by species, and pick the specific animal you want to support.
Here’s what I love about how Jill talks about this program: she gives all the credit to the animals. “Our animals carry all the work,” she said. “It is all based on relationships. And all we’re doing is giving people the platform to connect with these animals.” Tour guests, interns, and even people who’ve never set foot on the property tend to leave attached to one resident in particular. That attachment is what becomes a monthly gift.
The team is now rolling out a second tier called sponsor species, which lets a donor receive updates and photos tied to an entire species rather than requiring the sponsorship coordinator to build a fully custom package for every sponsor. It’s a smart response to a good problem: demand for sponsorships has outpaced the volunteer hours available to fulfill them one at a time.
Almost all of the sanctuary’s new sponsors come from social media, mainly Instagram and TikTok, plus tours and word of mouth. Jill’s clearest example is Clifford, a baby goat who got stuck on a cliff. She spent days working with the local fire department to get him down safely, and she shared the whole process on social media as it happened. Followers watched the rescue unfold, then watched Clifford recover from a bacterial infection that had kept him from eating. Today, Jill says, he’s basically a dog: he follows volunteers around for treats and has a best friend on the property.
That’s the model. Jill isn’t producing polished campaigns on a content calendar. She’s documenting what’s already true and sharing it consistently. “Authenticity is huge,” she said. “We don’t need to fabricate stories or anything like that. We need to figure out a way to capture all of the stories that are happening on an everyday basis.”
If there’s one resident who sums up why this works, it’s Princess Leia, a sheep born with front-limb deformities who now wears prosthetics. She has more sponsors than any other animal at the sanctuary, and one of her earliest supporters keeps Leia’s sponsorship certificate displayed in her living room.
Jill described the first time Leia tried on her prosthetics: she took off running, like she’d worn them her whole life. That clip made its way around social media and pulled in new sponsors who wanted to watch her progress. Leia is now due for a new pair of prosthetics, which gives the sanctuary another chapter of her story, and another reason for current and future donors to stay close to what happens next.
Jill went six years without a marketing budget, a CRM built for donor segmentation, or a dedicated fundraiser. What carried the program the whole time was a habit of documenting what was actually happening and sharing it honestly.
If you’re a smaller nonprofit trying to build recurring revenue without a big team, here’s what I’d take from this conversation:
My favorite piece of advice Jill gave, for anyone worried they don’t have an obviously charismatic mascot: pay attention to the questions people already ask you. “Listen to the questions that people are asking you,” she said. “And maybe that’s the angle that you take in your storytelling.”
The retention numbers at Magical Creatures Sanctuary came from consistency, honesty about what running a hundred-animal sanctuary actually requires, and letting each animal’s story do the asking.
What is a good donor retention rate for a nonprofit? Retention rates vary by sector, but Magical Creatures Sanctuary’s 83% is well above typical nonprofit averages, which often fall in the 40-45% range. High retention tends to come from recurring giving programs built around ongoing relationships, not one-time campaigns.
Can you build a monthly giving program with no fundraising staff? Yes. Magical Creatures Sanctuary built and grew its Adopt a Magical Creature program using the same volunteers who care for the animals, without a paid fundraiser until 2024. The program relied on consistent storytelling rather than dedicated fundraising staff or a marketing budget.
How do nonprofits use social media to grow monthly donors? Magical Creatures Sanctuary finds most of its monthly sponsors through Instagram and TikTok by documenting real, ongoing situations, like an animal rescue or a medical recovery, rather than producing scheduled promotional content. Followers who connect with a specific story convert into sponsors.
What is animal sponsorship fundraising? Animal sponsorship fundraising lets individual donors commit to a recurring monthly gift tied to a specific animal, in this case a resident of the sanctuary. Donors typically receive updates, photos, and stories about the animal they sponsor, which strengthens their connection to the cause and increases the likelihood they’ll keep giving.
Resources & Links
This episode is presented by the Monthly Giving Builder, Dana’s step-by-step tool that helps nonprofits build and manage their monthly giving program from start to finish. Sign up here.
Connect with Jill on LinkedIn and learn more about Social Good Solutions on their website.
The Monthly Giving Builder is the only interactive tool that generates your entire monthly giving program with you, starting at $49.99/month.
My book, The Monthly Giving Mastermind, is here! Grab a copy here and learn my framework to build, grow, and sustain subscriptions for good.
Not sure where to start in building your program? Start with this audit to know where your gap is. Takes 5-10 minutes max, and you’ll know where to start –> Monthly Giving Interactive Audit
Want to make Missions to Movements even better? Take a screenshot of this episode and share it on Instagram. Be sure to tag @positivequation so I can connect with you
ABOUT THE AUTHOR
Dana Snyder
Dana Snyder is the founder of Positive Equation, creator of the Monthly Giving Builder, a sought-after keynote speaker and workshop facilitator, and the author of The Monthly Giving Mastermind: A Framework to Build, Grow & Sustain Subscriptions for Good. She is also the host of the global nonprofit podcast Missions to Movements, and host of the Monthly Giving Summit, a worldwide event for nonprofit professionals focused on building stronger recurring revenue programs.
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